Request to reset password due to store renewal

Thank you for always using the ALPHAICON official online store.
In order to provide better service to our customers, the ALPHAICON official online store has been renewed.

We sincerely apologize for any inconvenience caused to our customers during service suspension due to renewal.

[Request to reset password]

From today onwards, you will need to reset your password when using the ALPHAICON Official Online Store.

There is no need to enter new member information, and the email address used to log in will not change from the information currently registered.

Please follow the steps below.

① Please access the URL below.
https://alphaicon.com/account/login#recover

②If you enter your registered email address, a password reset notification will be sent to the email address you entered. Please follow the resetting procedure in the email.

*The registration information carried over from the old site is as follows.
・Name, email address, number of points

■About email addresses that cannot be used to log in

After the renewal, the online store will not be able to use email addresses that do not comply with the specifications set by the international standard for email addresses, "RFC."
If you have registered an email address like the one below, please contact us here (info@alphaicon.com) using a different email address.

<Example of email address that violates RFC>
1. Example of a dot (.) just before the at sign (@) or at the beginning of the email address 1) .example@example.jp
Example 2) example.@example.jp

2. Example of consecutive dots (.) 1) 0123…pasand@example.jp
Example 2) 2024.02.01..example@example.jp

3. Contains character strings other than half-width alphanumeric characters and some symbols* Some symbols (. ! # $ % & ' * + ? / = ? ^ _ { | } ~ )
Example 1) example[example@example.jp
Example 2) ex@mple@example.jp)

We apologize for any inconvenience this may cause and appreciate your understanding.

Contact phone number: 050-1745-4380
Email inquiries: info@alphaicon.com
Service hours: 11:00-17:00 (excluding Saturdays, Sundays, holidays, year-end and New Year holidays, Obon, 8/12, 13, and Golden Week)